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Pre-Boarding Coordinator in Orange at Alta Hospitals System

Date Posted: 3/16/2019

Job Snapshot

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Job Description

Pre-Boarding Coordinator       

We are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.

The Pre-boarding Coordinator oversees the entire pre-boarding process and coordinates tasks within the pre-boarding process according to departmental protocol.

Job Responsibilities/Duties

  • Receives and initiates candidates in the pre-boarding process with a call and welcome email within 24 hours of receipt.  Coordinates and schedules on-site appointments and/or required health screening with candidates.  Processes background screens, notifies department leadership for review as required, and ensures all company, state and federal guidelines are followed. 
  • Provides exceptional external and internal customer support in person, via email and phones with the highest level of customer service in the Employee Service Center.  Ensures timely log in to Cisco phone system by start of shift, with phone queued up and ready to take calls, and dispositions phone when away from desk.  Acts as a team player and covers workload of other pre-boarding coordinators in their absence.  Assists with other related duties and ad hoc projects as assigned. 
  • Walks candidate through what to expect during the pre-boarding process and helps candidates successfully navigate and complete pre-boarding requirements within the required timeframe of 10 days or less.  Ensures timely hand-off of complete and accurate new hire file to HR Coordinator for entry into HRIS.
  • Keeps Pre-boarding Master Tracker up to date with candidate’s pre-boarding progress.  Keeps hiring manager updated concerning their candidates.  Escalates any concerns or delays in pre-boarding to department leadership.
  • Manages the review and sign-off of required new hire forms in ATS system by themselves or local HR partners.  Primary Source all licensure and certifications prior to candidate being cleared to start.  Ensures all required credentials are collected verified and on file per job description prior to candidate being cleared to start work.
  • Schedules all candidates for New Hire Orientation and Clinical Orientation if required.  Ensures candidate attends orientation/reschedules orientation or advises hiring manager and HR Business Partner of any issues with orientation attendance.


Minimum Education: Highschool diploma or equivalent required. Bachelor’s Degree preferred. 

Minimum Experience: One (1) year of relevant work experience in a Human Resources department required. Previous experience working with software such as Applicant Tracking Systems, HRIS, Microsoft Office, Outlook, etc., required. Exceptional written and verbal communication skills in English. Ability to work independently and collaboratively as part of a team. Ability to maintain a work pace appropriate to the workload. Must demonstrate excellent customer service skills. Ability to manage and prioritize multiple tasks. Ability to maintain a high level of confidentiality. Prior Human Resource experience in a Healthcare setting preferred. Bilingual preferred.

Req. Certification/Licensure: PHR Certification preferred.

Employee Value Proposition

Prospect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, and many executives contribute to our continued efforts. As a member of our highly effective team of professionals you will receive:

  • Company 401K
  • Medical, dental, vision insurance
  • Paid time-off
  • Life insurance

How to Apply

To apply for this role, or search our other openings, please visit and click on a location to begin your journey to a new career with us!

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

EEOC is the Law:

Keywords: Coordinator, HR, Human Resource, Human Resources, Employment Coord, Onboarding, HRIS