Mail Center Associate in Orange at Prospect Medical Systems

Date Posted: 2/16/2021

Job Snapshot

  • Employee Type:
  • Location:
    600 City Parkway West
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Mail Center Associate

We are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.

The Mail Center Associate is responsible for receiving, sorting, distributing and picking up incoming and outgoing mail on a daily basis. Performs folding, inserting and sealing work using standard mail room equipment (or manually as needed) to ensure timely delivery and pickup of Company mail. Ensures proper maintenance practices are performed on all mail equipment. Postage funds monitored on a day to day basis. May assist with other Facilities duties as needed by the department.  Should have software, hardware and trouble shooting experience.

Job Responsibilities/Duties

  • Receives mail from USPS, expedited delivery vendors or Contractors, sort’s mail accurately and delivers mail according to stated SLA. Picks up company mail from designated locations at scheduled times during the day. 
  • Records mailroom metrics and statistics, including incoming and outgoing mail count details. Upkeep of certified mail log and files archival according to department policies.
  • Ensures delivery and receipt of parcels is accurate, recorded and on time.
  • Prepares mail for insertion into mailing machines.
  • Ensures that the correct postage is affixed to each parcel or letter. Ensures that the mail is ready before nightly pickup times. 
  • The mail clerk may be required to deliver mail to post office if the process is not completed before the nightly pick up. 
  • Assist the Facilities team with varied projects, such as EOB stuffing, folding and inserting, CAP check runs, and daily check runs.


Minimum Education: High school diploma required. 

Minimum Experience: Minimum two (2) years of mail room experience in a fast paced highly dynamic environment. Two (2) years of OMS 500 software experience preferred. Computer experience required.

Req. Certification/Licensure: Possession of a valid driver’s license. Must maintain a safe driving record.

Employee Value Proposition

Prospect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, and many executives contribute to our continued efforts. As a member of our highly effective team of professionals you will receive:

  • Company 401K
  • Medical, dental, vision insurance
  • Paid time-off
  • Life insurance

Prospect Medical Systems has a zero-tolerance policy regarding the use of drugs and alcohol.  Our Company is committed to maintaining a productive, drug free workplace that keeps employees and patients safe from harm.  For this reason, we require applicants to pass a screening for drug use as a condition of employment.  This includes: alcohol, marijuana, cocaine, opiates and methamphetamines.

How to Apply

To apply for this role, or search our other openings, please visit and click on a location to begin your journey to a new career with us!

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

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